MS Exam 74-325: Administering Office 365 for Small Business

This collection is based on the Skills Measured from the official exam webpage at Microsoft Learning.

Please note that the Microsoft Cloud is constantly changing and improving, so some of this content may be outdated or points to websites that no longer exists. Therefore, make sure to check the official exam home page to get up to speed before taking the exam. I’m trying to keep these lists updated, but please send me an email with any missing content 🙂

Most of the resources have been found at these webpages, so if you have them as a base, you should be on a good track already.

Note that the skills listed is not an exhaustive list of skills and topics. You may be tested on other skills and topics related.

Administer Office 365 (35–45%)

Manage plans and offerings

Office 365 service descriptions, Office 365 licensing options, Office 365 system requirements

Manage users

Create users, configure user and group properties and settings, manage user licenses and subscriptions, Bulk Add Users Wizard (CSV import), use Microsoft Online Services Directory Synchronization Tool to provision and manage users and groups, recover identities and users, add and verify domains, Microsoft Online Services module for Windows PowerShell

Manage roles

Office 365 administrator roles; delegated administration; Exchange role-based access control (RBAC) roles, including management of role assignment policies for users

Manage software

Prepare the client computer (prerequisites, desktop integration, Group Policy settings, manage desktop shortcuts, Microsoft Online Services Sign-In Assistant); troubleshoot remote connectivity issues (Windows Firewall and network firewall for Lync, Exchange, and SharePoint); autodiscover and service location, trusted zones; configure remote administration (enable administrator for remote Windows PowerShell, Exchange Management Console), Office 365 Professional Plus

Manage Exchange Online and Lync Online (25–35%)

Manage Lync Online

Configure Lync services; configure federation and public IM connectivity (PIC), configure user settings (audio/video, file transfer, dial-in audio conferencing settings), port requirements, troubleshooting tools; DNS configuration of Lync Online)

Manage Exchange Online

Exchange Online features and limitations for single item recovery; recover mailboxes; migrate mailboxes; shared mailboxes; mail contacts; Email Migration Wizard; configure global policy settings, including Outlook Web App mailbox policy and Exchange ActiveSync policies; security and distribution groups (moderated, restricted, dynamic, and self-service); connectivity troubleshooting tools, Exchange Online licensing options

Manage Exchange migration

Exchange Online migration method features and limitations of IMAP migrations, cutover Exchange migrations, staged migrations and remote move migrations, perform bulk operations for migrations using tools like Windows PowerShell

Manage Exchange Online security

Antivirus/antispam (Exchange Online protection), Exchange Data Loss Prevention; S/MIME, Information Rights Management (IRM), journal rules, certificates, Mutual TLS (MTLS), create and manage retention policies and retention tags, administrator audit logging, mailtips, litigation hold, archive mailbox (personal and online)

Manage sites and users (30%‒35%)

Manage SharePoint site collections

Create site collections, manage site collection properties (quotas, owners, administrators, and external user policies), create and configure the public website

Manage user profiles

Configure user and organization properties and policies, manage social tags and notes, configure MySite properties and permissions, manage audiences, manage SharePoint Online users using Windows PowerShell

Manage SharePoint sites

Manage team site, external user permissions, send external invites, create permission sets, define roles and groups, site templates, solution and feature framework (activating, deactivating, sandbox solutions), mobile device support, recovery and Recycle Bin, manage SharePoint Online sites using Windows PowerShell

Manage websites

Create a public website with the default domain, create a public website with a custom domain name, change the domain name of your existing public website, view the public website DNS information


  1. Anders, you can’t imagine how useful your curated set of links is. I passed my certification a week ago by basically going through every single link you posted. It takes many many hours of studying but I think you have everything covered 🙂

    Many thanks!

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